FAQ

The changes we are making

We are evolving our business so that our customers can thrive in theirs, providing them the flexibility to subscribe to software solutions tailored to fit their needs as they approach the future of making things.

In order to do so, we will gradually stop selling perpetual licences of most products and new licences for these products will continue to be available as subscriptions.

Last day to purchase a NEW perpetual licence for:

  • Most individual desktop software products: 31 January 2016
  • Autodesk Design & Creation Suites and additional individual desktop software products*: 31 July 2016

* See questions 1.3 and 1.4 for detailed information on products affected

Top 3 Most Frequently Asked Questions

Can I continue to use my existing perpetual licences?

YES

Can I continue to use and renew my maintenance plan for my existing perpetual licence?

YES

How will I be able to purchase products after the end of sale of perpetual licences?

Via a subscription

Our commitment to you

Throughout this period, Autodesk and our reseller partners will work with our customers to make this transition from perpetual licences to subscription as smooth as possible and to address exceptional situations accordingly. We will provide as much advance notice as we can so that people can anticipate and plan for these changes.

Please refer to the Questions & Answers section below for more detailed information. We update this Q&A as we progress through the transition.

What is the Electronic License & Software Delivery

Customers can purchase Electronic License Delivery (ELD) licenses, which will be delivered to the customer in an email while customers can download the trial version from the website. Electronic delivery of software licenses has become an industry-standard practice. It provides customers with more efficient and convenient access to their Autodesk products. It also reduces the dependence on physical media, making it a “greener” delivery process from the physical boxes that are standard today.

Please refer to the Questions & Answers section below for more detailed information. We update this Q&A as we progress through the transition.

Overview