FAQ
The changes we are making
We are evolving our business so that our customers can thrive in theirs, providing them the flexibility to subscribe to software solutions tailored to fit their needs as they approach the future of making things.
In order to do so, we will gradually stop selling perpetual licences of most products and new licences for these products will continue to be available as subscriptions.
Last day to purchase a NEW perpetual licence for:
- Most individual desktop software products: 31 January 2016
- Autodesk Design & Creation Suites and additional individual desktop software products*: 31 July 2016
* See questions 1.3 and 1.4 for detailed information on products affected
Top 3 Most Frequently Asked Questions
Can I continue to use my existing perpetual licences?
YES
Can I continue to use and renew my maintenance plan for my existing perpetual licence?
YES
How will I be able to purchase products after the end of sale of perpetual licences?
Via a subscription
Our commitment to you
Throughout this period, Autodesk and our reseller partners will work with our customers to make this transition from perpetual licences to subscription as smooth as possible and to address exceptional situations accordingly. We will provide as much advance notice as we can so that people can anticipate and plan for these changes.
Please refer to the Questions & Answers section below for more detailed information. We update this Q&A as we progress through the transition.
What is the Electronic License & Software Delivery
Customers can purchase Electronic License Delivery (ELD) licenses, which will be delivered to the customer in an email while customers can download the trial version from the website. Electronic delivery of software licenses has become an industry-standard practice. It provides customers with more efficient and convenient access to their Autodesk products. It also reduces the dependence on physical media, making it a “greener” delivery process from the physical boxes that are standard today.
Please refer to the Questions & Answers section below for more detailed information. We update this Q&A as we progress through the transition.
Overview
- 1.1 What is changing?
- 1.2 Who is impacted by these changes?
- 1.3 Which products are affected?
- 1.4 Is this a global change?
- 1.5 Why is Autodesk discontinuing some perpetual licences?
- 1.6 Does this affect existing software purchased under a perpetual licence?
- 1.7 How will this change impact me if I am on a maintenance plan?
- 1.8 How will Autodesk ease this transition for me?
- 1.9 Are there any changes to cloud-based services?
- 1.10 Will I be able to purchase a network activation for existing perpetual licences after Autodesk stops selling perpetual licences?